Japan’s leading automotive aftermarket retailer uses Rimini Smart Path™ to accelerate innovation without disrupting its core SAP ECC and Oracle Database systems
Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™ and the leading third-party support provider for Oracle, SAP and VMware software, today announced that AUTOBACS SEVEN Co., Ltd. celebrates its 10-year partnership with Rimini Street, marking a decade of stable core operations and reinvestment in innovation.
Since switching to Rimini Support™ for SAP ECC 6 in 2016, AUTOBACS SEVEN has expanded its partnership to include Oracle Database, helping the company stabilize mission-critical systems, reduce maintenance burden and free resources for innovation.
“At AUTOBACS SEVEN, our leadership team meets regularly to discuss how we will grow as a company over the next five to ten years. During these conversations, we talk openly about how to best allocate funds,” said Nobuo Norisue, general manager of information technology at AUTOBACS SEVEN and CEO of AUTOBACS Digital Initiative (ABDi). “Whenever there are questions about how our IT budget should be spent, we seek advice from Rimini Street, as they are a constant source of value creation for us. I have high expectations for Rimini Street, and they always deliver.”
A Decade-Long Partnership Driving Innovation
AUTOBACS SEVEN is Japan’s leading automotive aftermarket retailer and service provider, operating approximately 1,300 stores in Japan and 150 stores overseas. Over the past decade, the company has trusted Rimini Street to support its core systems as it has expanded its footprint and advanced digital services to enhance the customer experience.
In 2016, after hearing about Rimini Street’s reputation for service excellence and SAP expertise, AUTOBACS SEVEN replaced vendor support with Rimini Support™ for its ECC 6 system. The decision lowered support costs, freeing resources for higher-value innovation, including AI and IoT initiatives.
“Our core mission is to ensure the safety of our communities while driving and enriching our customers’ lives. Investing heavily in systems that don't generate revenue or value distracts us from that mission,” said Norisue.
Reducing Maintenance Burden Across Core Systems
After years of success with Rimini Street, AUTOBACS SEVEN expanded the partnership to include support for Oracle Database, giving the company a single, trusted provider with deep expertise across both SAP and Oracle environments.
“The move to Rimini Street has shifted our licensing strategy. Now, we purchase licenses directly from Oracle and immediately transfer the maintenance to Rimini Street because we know we’ll get higher quality support for much less,” said Norisue.
With Rimini Street, AUTOBACS SEVEN benefits from:
- A named, dedicated Primary Support Engineer backed by a global team of Oracle and SAP experts averaging 20+ years of ERP experience
- Guaranteed 10-minute response times for P1 issues, 24/7/365, with an average response time of less than 2 minutes
- Immediate 50% savings on annual support fees and up to 90% lower total cost of ownership
- Streamlined vendor management
“Rimini Street’s 15-year guarantee of our SAP ECC 6 and Oracle Database environments gives us great peace of mind that our critical systems will remain well supported for years to come,” said Norisue. “With Rimini Street supporting our ERP services, we can focus on attracting AI specialists and other highly skilled engineers to increase company value and deliver greater experiences for our customers.”
Fueling the Next Phase of Growth
“We plan to double our business in the coming years — achieving that will require innovation and outstanding technology solutions,” said Norisue. “We see Rimini Smart Path™ as a powerful tool to help us fuel that growth. We’ve already established the support foundation, and now we plan to work with Rimini Street to help expand our business.”
The Rimini Smart Path™ is a proven, three-step methodology — Support, Optimize, Innovate — that helps organizations move from stable, supported systems to AI and automation capabilities using existing budgets.
“Organizations do not need costly, disruptive transformation projects to accelerate innovation,” said Nancy Lyskawa, EVP and chief client officer, Rimini Street. “AUTOBACS SEVEN’s expanded partnership shows how enterprises can extend the value of existing SAP and Oracle investments and fund new Agentic AI capabilities with the savings generated by switching to Rimini Support™.”
“Many Japanese companies are struggling to balance IT maintenance costs against investing in new value creation,” said Norisue. "When resources are limited and IT costs are excessively high, deciding what to focus on and where to shift resources is crucial. Rimini Street should be their first stop to lower costs and fuel transformation without disruption.”
Learn how the Rimini Smart Path™ puts AUTOBACS SEVEN in the innovation driver’s seat.
About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software. The Company has signed thousands of IT service contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who have leveraged the Rimini Smart Path™ methodology to achieve better operational outcomes, billions of US dollars in savings and fund AI and other innovation.
To learn more, please visit www.riministreet.com, and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn.
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AUTOBACS SEVEN Marks 10 Years of System Stability and Self-Funded Innovation with Rimini Street